Your privacy matters to us. This Privacy Policy explains exactly what personal data matbet collects, why we collect it, how we use it, and the rights you have as a player under Philippine data privacy law.
Privacy at a Glance
These cards summarise the most important points of the matbet Privacy Policy. The full legal text follows below — please read it in its entirety.
matbet collects personal information you provide during registration — including your name, date of birth, email address, and government ID details — as well as transaction data, device information, and gameplay activity logs necessary to operate the platform.
Your data is used to verify your identity, process deposits and withdrawals in PHP, comply with anti-money laundering obligations, personalise your matbet experience, and communicate important account updates. We do not sell your data to third parties.
matbet uses 256-bit SSL encryption, access controls, and secure data storage to protect your personal information. Our systems are regularly reviewed for vulnerabilities, and access to player data is restricted to authorised personnel only.
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to access, correct, and request deletion of your personal data held by matbet. You may also object to certain types of processing and withdraw consent where applicable.
matbet shares your data only with trusted service providers necessary to operate the platform — including payment processors like GCash and PayMaya, game providers, and identity verification services — and with regulatory authorities where legally required.
matbet uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse platform performance. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.
Full Legal Text
This Privacy Policy ("Policy") describes how matbet ("matbet", "we", "us", "our") collects, uses, stores, and discloses personal information about you ("Player", "User", "you") when you access or use the matbet platform at matbet.cc. This Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations.
1.1 Who This Policy Applies To. This Privacy Policy applies to all individuals who access or use the matbet platform, including registered players, visitors who browse matbet.cc without creating an account, and any person who contacts matbet's customer support team. By using the matbet platform, you acknowledge that you have read and understood this Policy.
1.2 Platform Coverage. This Policy covers all personal data processed by matbet in connection with the operation of the matbet website at matbet.cc, including all games, payment services, promotional activities, and customer support functions available on the platform.
1.3 Relationship to Other Policies. This Privacy Policy should be read together with the matbet Terms & Conditions, which govern your use of the platform generally. In the event of any conflict between this Policy and the Terms & Conditions on a privacy matter, this Policy shall prevail.
2.1 Categories of Personal Data. matbet collects the following categories of personal data from players:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government ID number | Registration & KYC verification |
| Contact Data | Email address, mobile number, residential address | Registration & account updates |
| Financial Data | GCash number, bank account details (BPI, BDO, Metrobank), transaction history | Deposits & withdrawals |
| Technical Data | IP address, device type, browser type, operating system, session tokens | Platform access |
| Usage Data | Games played, bet amounts, win/loss records, session duration, feature interactions | Ongoing platform use |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support interactions |
| Verification Documents | Scanned copies of PhilSys ID, passport, driver's licence, UMID, voter's ID | KYC & withdrawal verification |
2.2 Sensitive Personal Information. Certain data collected by matbet — including government ID numbers and financial account details — may constitute sensitive personal information under the Data Privacy Act. matbet applies heightened security measures to the storage and processing of such data.
2.3 Data You Choose Not to Provide. Where the provision of personal data is required to use a particular feature of the matbet platform (such as completing KYC verification to process a withdrawal), failure to provide the requested data may result in that feature being unavailable to you.
3.1 Directly From You. matbet collects personal data directly from you when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, participate in a promotion, or update your account settings.
3.2 Automatically. When you access the matbet platform, certain technical and usage data is collected automatically through cookies, web beacons, and server logs. This includes your IP address, device identifiers, browser type, and details of your interactions with the platform.
3.3 From Third Parties. matbet may receive personal data about you from third-party sources, including:
3.4 From Other Players. In limited circumstances, matbet may receive information about you from other players — for example, where a player reports a concern about another account. Such information is handled in accordance with this Policy.
4.1 Purposes of Processing. matbet processes your personal data for the following purposes:
4.2 Legal Bases. matbet processes your personal data on the following legal bases under the Data Privacy Act of 2012: (a) performance of a contract — processing necessary to provide the matbet service to you; (b) legal obligation — processing required to comply with applicable laws and regulations; (c) legitimate interests — processing necessary for fraud prevention, platform security, and responsible gaming; and (d) consent — where you have given explicit consent, such as for marketing communications.
5.1 We Do Not Sell Your Data. matbet does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Your data is shared only as described in this section.
5.2 Service Providers. matbet shares personal data with trusted third-party service providers who assist in operating the platform. These providers are contractually bound to process your data only on matbet's instructions and in accordance with applicable data protection law. Categories of service providers include:
5.3 Regulatory & Legal Disclosure. matbet may disclose your personal data to government authorities, law enforcement agencies, or regulatory bodies — including PAGCOR and the Anti-Money Laundering Council (AMLC) — where required by law, court order, or regulatory directive. matbet is not required to notify you of such disclosures where doing so would be unlawful or would compromise an investigation.
5.4 Business Transfers. In the event of a merger, acquisition, or sale of all or part of matbet's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
5.5 With Your Consent. matbet may share your personal data with third parties in other circumstances where you have given your explicit prior consent to such sharing.
6.1 What Are Cookies. Cookies are small text files placed on your device when you visit a website. matbet uses cookies and similar tracking technologies (including web beacons and local storage) to operate the platform, remember your preferences, and analyse usage patterns.
6.2 Types of Cookies Used. matbet uses the following categories of cookies:
6.3 Managing Cookies. You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the matbet platform, including your ability to stay logged in or access certain features.
7.1 Retention Periods. matbet retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:
7.2 Deletion. Upon expiry of the applicable retention period, matbet will securely delete or anonymise your personal data. Where anonymisation is not technically feasible, matbet will ensure the data is stored securely and isolated from further processing.
8.1 Security Measures. matbet implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
8.2 Data Breach Notification. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, matbet will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay where required by law.
8.3 Your Role in Security. While matbet takes extensive measures to protect your data, you also play an important role in keeping your account secure. You are responsible for maintaining the confidentiality of your matbet login credentials and for notifying matbet immediately if you suspect unauthorised access to your account.
9.1 Rights Under the Data Privacy Act. As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by matbet:
9.2 How to Exercise Your Rights. To exercise any of the rights listed above, please contact the matbet Data Privacy Officer via the contact details provided in Section 13 of this Policy. matbet will respond to all verified data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, and you will be notified of any such extension.
9.3 Identity Verification. For the protection of all players, matbet will verify your identity before processing any data rights request. You may be asked to provide a copy of a valid government-issued ID to confirm that the request is being made by the account holder.
10.1 Age Restriction. The matbet platform is strictly intended for persons aged 21 years and above. matbet does not knowingly collect personal data from individuals under the age of 21. If matbet becomes aware that personal data has been collected from a person under 21, that account will be immediately closed and all associated data will be deleted, with any deposited funds returned to the originating payment method.
10.2 Reporting Underage Access. If you have reason to believe that a person under 21 has registered on the matbet platform, please contact our support team immediately. matbet takes underage gambling extremely seriously and will act promptly on any such report.
11.1 International Transfers. In the course of operating the matbet platform, your personal data may be transferred to and processed in countries outside the Philippines — for example, where matbet's technology infrastructure or game providers are located in other jurisdictions.
11.2 Safeguards. Where personal data is transferred outside the Philippines, matbet ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act. These safeguards may include contractual data protection clauses, adequacy decisions, or other legally recognised transfer mechanisms.
11.3 Further Information. If you would like further information about the safeguards applied to cross-border data transfers involving your personal data, please contact the matbet Data Privacy Officer using the details in Section 13.
12.1 Right to Amend. matbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory guidance. The effective date at the top of this page will be updated whenever a new version is published.
12.2 Notification of Changes. Where changes to this Policy are material, matbet will notify registered players via email or an in-platform notification prior to the changes taking effect. For non-material changes, the updated Policy will be published on the matbet website without prior notice.
12.3 Continued Use. Your continued use of the matbet platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the updated Policy, you should cease using the platform and may request the closure of your account.
13.1 Data Privacy Officer. matbet has appointed a Data Privacy Officer (DPO) responsible for overseeing compliance with this Policy and the Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the matbet DPO.
13.2 Complaints to the NPC. If you are not satisfied with matbet's response to a privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information about how to file a complaint with the NPC is available on the NPC's official website.
13.3 Live Chat. For general account and privacy queries, matbet's customer support team is available 24 hours a day, 7 days a week via live chat on the matbet platform. For formal data rights requests, written correspondence to the DPO email address above is preferred.
Now that you know how matbet protects your personal data, you can play with peace of mind. Explore 1,000+ games — slots, live dealer, fishing arcade, bingo, and sports betting — all in PHP, with fast GCash payouts and 24/7 support. 21+ only. Please play responsibly.